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Privacy Policy

Privacy Policy

This page concerns use of the Tecronna website and visitor enquiries, not client project agreements.

This policy explains how Tecronna handles website information and enquiries, and the choices available to you.

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Last updated: 23 October 2026

Who handles your information

Tecronna, a Morocco-based software services business, is responsible for the personal information it collects through this website. Contact [email protected] with privacy questions or requests. This policy covers website visitors and enquiries; client engagements may have separate agreements.

Information and purposes

We receive the name, email address and project information you choose to send, together with limited technical, usage and security information. We use this information to respond to enquiries, discuss requested services, operate and protect the website, and meet applicable obligations. Please avoid sending sensitive personal information.

Depending on the activity and applicable law, processing is based on your request for services, legitimate interests in communication and website security, legal obligations, or your consent for optional analytics and advertising tools.

Cookies, analytics and advertising

Essential storage supports website operation, security and preferences you request. With your permission, we use Google Analytics to understand website use and OpenAI to measure advertising effectiveness. Advertising measurement may use a protected identifier derived from the email you provide after a successful enquiry. This identifier remains personal data.

Optional tools remain off until you agree. You can accept, refuse or choose categories, and change or withdraw consent at any time in Cookie settings. Refusing does not prevent browsing or contacting us. Cookie settings explains the purpose of each category. Browsing or using the website does not grant tracking consent.

Providers and international processing

Website hosting, security, communication and optional measurement providers may process information needed to deliver their services. These include Cloudflare for security, Resend for enquiry delivery, and Google and OpenAI when you consent to their measurement tools.

Our operations and providers may process information outside your country, where data protection rules may differ. International processing remains subject to applicable requirements. Contact us for information about the arrangements relevant to your data.

Retention and security

We keep enquiry information for as long as reasonably needed to respond, manage the relationship, maintain necessary records and meet legal obligations. Technical and security information is retained according to its operational purpose. Optional tracking choices are valid for six months, after which we ask you to choose again.

We use measures intended to protect information and limit access to legitimate needs. No online service can guarantee absolute security. Withdrawal stops future consent-based measurement; it does not automatically delete information already received by providers.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to processing, and withdraw consent without affecting earlier lawful processing. You may also complain to the competent data protection authority.

Contact [email protected] to exercise your rights. We may need proportionate information to verify your identity and will handle requests within applicable legal time limits. Rights may be subject to lawful exceptions. External websites have their own privacy practices.

Policy updates

We update this policy when our practices change and show the revision date above. A material change to optional tracking purposes requires a new consent choice. Mandatory rights under applicable law remain available.